The 1620s House and Garden Group Visit Terms & Conditions

The terms and conditions apply from the date your booking is confirmed.

Cancellations

Cancellations must be received in writing at least ten working days before the confirmed visit From April to October and five days from November to March. If cancellation notice is received within that time, then a cancellation charge of 50% of the total value of the booking will be made.

If a booking is made, and email confirmation received, less than ten days in advance of the visit and then cancelled, a 75% cancellation charge will be applied.

If a cancelled visit is rebooked at the time of cancellation then an admin fee of 10% of total booking value will be charged.

Please ensure that you confirm the numbers in your group at least ten days before your visit. Please note that there are number restrictions on some of the activities.

Payment

Groups can pay 7 days prior to arrival by telephone, on the day of arrival or receipt of an invoice.

Please be aware that prices quoted at the time of enquiry may be subject to change.

Itinerary

Please report the final numbers of your group to the member of staff who greets you on arrival at the site.

Your itinerary will start from the time of your arrival. Late arrival may result in your group losing some activities from the itinerary.

Please ensure that your group follows the instructions from a member of staff to allow all visitors to enjoy their experience at the 1620s House and Garden.

Housekeeping

No food or drink should be consumed in the house.

Please ensure that your group have suitable clothing and footwear appropriate for the time of year and activities undertaken.

Personal Data

Personal data supplied on this form will be held on computer and will be used in accordance with the Data Protection Act 1998 for statistical analysis, management, planning and in the provision of services by the County Council and its partners.

The County Council will treat all information as confidential.

If you would like to discuss any aspects of your booking please contact our Booking Team on 01455 290429

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