Website Accessibility Statement

This accessibility statement applies to the 1620s House & Garden website.

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some images do not have a text alternative.
  • Some elements don’t have sufficient colour contrast.
  • Skip to content options aren’t available.
  • Some links and attributes on pages are not unique or clear.
  • Some meta data may be affecting the zooming.
  • Some iframe elements don’t have a title.
  • Some form elements are not labelled correctly.
  • Some lists are not formatted correctly.
  • Some pages are missing the first level heading.
  • Some documents are insufficiently identified by file type e.g Word or PDF.
  • Navigation using a keyboard could be improved.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Customer Service team on:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Induction loops are available in the exhibition areas and some provisions can be made for people with visual impairments – contact us in advance to let us know what assistance you might need.

Find out how to contact us.

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Some elements don’t have sufficient colour contrast which can make them difficult to read for users with low vision, for example some web links. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).

Skip to content options isn’t available. This fails WCAG 2.1 success criterion 2.4.1 Bypass Blocks.

Some ID attributes on pages are not unique, so people using screen readers and other assistive technologies may find it difficult to access  elements lower down the page. This fails WCAG 2.1 success criterion 4.1.1 Parsing.

Some links don’t have unique names. E.g. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).

Some meta data may be affecting the zooming. This fails WCAG 2.1 success criterion 1.4.4.

Some lists are not formatted correctly.

Some pages are missing the first level heading.

Some documents are insufficiently identified by file type e.g Word or PDF.

Some iframe elements don’t have a title so people using a screen reader may struggle to access the information e.g. Videos and facebook feed on the Home page. This fails WCAG 2.1 success criterion 4.1.2 (Name, role, value).

Some pages are missing the first level heading. This fails WCAG 2.1 success criterion 2.4.6 Headings and Labels.

Navigation using a keyboard could be improved e.g.

  •  it wasn’t always clear where you were on the page. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible
  • there’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 Bypass Blocks 

We are working on these issues.